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Job Opportunity -

 

UIN KPCL – 480
Functional Area Customer Support-Service Department
Job Title Assistant Manager
Job Location Pune
Years of Work Experience 8 to 12 Years
Qualification required (Must) BE/ B Tech
Specialisation (Must) Mechanical Engineering
Division ACD - Spares
Email careers@kpcl.net
  (Please mention UIN in subject line while forwarding your CV)


Required Experience -

• Hands on experience in attending erection / commissioning of reciprocating and screw compressors at field.
• Attending trouble shooting of air compressor during its operation.
• Generate spare parts business and service earnings through overhauling of compressors at site / AMC visits / Audits etc.
• Review dealer service engineer performance and guide them technically during attending field complaints.
• Knowledge of IMS / 5S / Kaizen to improve processes and products.
• Able to provide training to customer / dealer engineers on compressor at field.


Job Profile -

 

Job Responsibilities Key Performance Indicators
1. Generation of rate contract / annual maintenance contract for centrifugal air compressor to promote our spare parts business and service earning. AOP ( financial)
2. Attending centrifugal air compressor erection /commissioning and its trouble shooting during warranty and post warranty period.  Customer satisfaction ( sustain MTTR)
3. Promote and execute our air audit at customer end to support as product feedback and health check up revenue. Customer reach & satisfaction.
4. Monitor dealer performance w.r.t after sales activities viz.. attending erection & commissioning , breakdown , overhauling and AMC tools .Generation of spare parts business through these tools. Process implementation.

 
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